Privacy Policy

1. Introduction

The Self-Directed Support Forum East Renfrewshire is dedicated to safeguarding your privacy and maintaining transparency concerning the collection, use, and protection of your personal information. This Privacy Policy outlines how we handle your personal data in compliance with the data protection laws of the United Kingdom and Scotland.

2. Information We Collect

We may collect and process the following types of personal information:

2.1. Information You Provide

  • Contact details, such as your name, email address, phone number, and postal address.
  • Professional information, including your job title, company, and industry.
  • Financial and transaction data for billing and accounting purposes.
  • Any other information you provide voluntarily while using our services or contacting us.

2.2. Automatically Collected Information

  • Log data, including your IP address, browser type, operating system, and other technical information.
  • Cookies and similar technologies that help us analyze your usage patterns on our website. You can manage your cookie preferences using your browser settings.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide our accounting and financial services.
  • To communicate with you, including responding to inquiries and providing updates.
  • To process payments and billing information.
  • To enhance our website and services by analyzing usage patterns and trends.
  • To comply with legal obligations and resolve disputes.

4. Data Sharing

We may share your personal information with:

  • Trusted third-party service providers who assist us in delivering our services and processing payments.
  • Legal authorities when required to meet legal obligations or protect our rights and safety.

5. Data Security

We employ appropriate measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

6. Your Data Rights

You have certain data protection rights, including:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete information.
  • The right to request the deletion of your data under specific circumstances.
  • The right to restrict processing when applicable.
  • The right to data portability for your personal data.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

8. Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:

Location: 
c/o Brett Nicholls Associates
Herbert House
24 Herbert Street
Glasgow
G20 6NB

Telephone:
0141 638 2525

Email: 
[email protected]

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the latest revision will be indicated.

10. Governing Law

This Privacy Policy is governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Option 2

Individual Service Fund

I tell the HSCP how to spend the money

The council or an organisation of your choice holds the money, and you oversee how the money is spent.   

Option 3

Direct Service

I let the HSCP decide how to spend the money

The council will choose and arrange the support they think is right for you

Option 4

A mix of options 1, 2 and 3

You choose more than one of the other 3 options and decide how your support is arranged.

Option 1

Direct Payment

I get the money to spend on the support that I choose

The council pay money directly to you, and you arrange your own support by employing care staff, buying services or items to meet your care needs.